You’ll see how a modern OMS is critical to support a complete and comprehensive customer experience from browse to doorstep, and first click to lasting loyalty. The demo should give you a small taste of what is not only possible, but mission critical to any merchant with a mandate to grow exponentially.
You’ll get to see how the following are critical for your business:
Unlock inventory EVERYWHERE to expand sales:
"Kibo is a big part of our success. By opening up inventory from stores, they helped us generate an extra 25% in revenue. Those are sales that otherwise wouldn’t have been made because that inventory wouldn’t have been available to ecommerce customers."
— Marco Nobert, VP of Ecommerce, Laura Canada
Make inventory available where, when and how the customer wants it:
"Because of the time it takes to ship items purchased in our online store, we effectively have to stop taking holiday orders a week before Christmas. That’s why our BOPIS program is an integral part of last-minute holiday shopping. People can now make online purchases until the very last minute. This creates a new avenue for saving the sale and extends holiday online buying season for an entire week."
— Toni Miller, Senior Executive VP, Boscov's
Empower business users to perform efficiently and drive exceptional CX:
“Evaluating enterprise-level OMS vendors now comes down to the demo, because being able to perform a
given function isn’t enough. What matters more is how it’s done, what it takes, how many steps or clicks it requires, and whether it can all be done easily by a business user in the interface.”
— Doug Weich, CEO, Sophelle
Empower OMS users to service customers with order creation without reliance on other systems:
"Users administer Kibo’s powerful omnichannel pricing and promotions engine and its comprehensive “buy online, pick up ... ” tools within a user interface that excelled above all others."
— Emily Pfeiffer, Principal Analyst, Forrester